Q: Are you trading company or manufacturer? A: We are a factory and specialize in manufacturing food machine over 11years.
Q: What information should let you know if i want to get a quotation? A: The product you want to produce The size of the product If it is possible,please also provide with pictures or video foe checking.
Q: How long is your delivery time? A: 15 days after payment.
Q: what is your payment term? A: 60% T/T as down payment, 40% TT balance paid before shipping.
Q: What about the after-sale service? A: Grantee period is 12 months,we also provide life-long paid repair or arrange engineers to do service for you.
Q: Where is your factory located? How can I visit there? A: Our factory is located in Shunde district Foshan city Guangdong province.You can fly to Baiyun international airport or Zhuhai airport directly.I will pick you up. All our clients, from home or abroad, are warmly welcome to visit us!
Q: How does your factory do regarding quality control? A: Quality is priority.We always attach great importance to quality control from the very begging to the end of the production. Every product will be fully assembled and carefully tested before it’s packed for shipment.
Q: Do you make customized machines? A: Yes, we can provide customized machine.We also provide turnkey solution at any time.
Q: Can you arrange factory inspection and machine checking before order? A: Yes,we arrange factory inspection and machine checking.
Q: How many employee is needed for the machine? A: Depends on customer’s machine condition, for single machine, need 1-2 employee,for production line depends on the situation.
Q: Where can we buy the machine’s parts? A: Our company can provide machines for you any time.
Q: Do you provide installation and commissioning? A: Yes, we send technicians for machine installation and commissioning, machine running and local team training.
Q: Can you send sample? A: No. Our machine is not available to send sample. But we can invite customers for factory visiting, or customers can send us your product samples. For small machine parts, we can negotiate with customers and arrange shipping by air.